1. What is www.gridspotblast.com?
www.gridspotblast.com is a platform offering digital games and related digital content. All products are delivered online; no physical shipping is required.
2. How do I purchase a game?
Select the product you wish to purchase. Once you complete the checkout and payment process, the system will automatically process your order and deliver the digital content.
3. When will I receive my purchased product?
Most orders are delivered within minutes of successful payment.
In exceptional cases—such as payment reviews, system maintenance, or network issues—delivery may take up to 24 hours.
4. How are digital products delivered?
Digital products may be delivered via the following methods:
Instant online access activation;
Downloadable content provided within your user account;
Download information sent via email;
Provision of activation codes or authorization codes.
Please refer to the specific product page for the delivery method applicable to that item.
5. Why haven’t I received my product?
Please check the following:
Your spam or junk email folder;
Whether the registered email address was entered correctly;
Your account’s order history.
If you have not received the product within 24 hours of successful payment, please contact us at:
Email: minesweeper@gridspotblast.com
6. Can I request a refund?
As this website sells digital content products, in accordance with UK and EU consumer regulations:
Once digital content has been delivered, downloaded, activated, accessed, or used, the user waives the right to a 14-day “no-questions-asked” return.
Exceptions apply for special circumstances covered by our refund policy.
For details, please refer to the “Refund and Returns Policy.”
7. Am I purchasing ownership of the product?
No.
Upon purchase, you receive:
A limited, personal, and non-transferable license to use the product.
All game code, art assets, music, trademarks, and related intellectual property rights belong to us.
8. Is payment secure?
We use industry-recognized, secure payment service providers to process transactions and take reasonable measures to ensure payment security.
We do not store full bank card details.
9. Are there age restrictions?
Yes.
This website and all paid services are available only to:
Users aged 18 or older. Individuals under the age of 18 may not register an account or purchase digital products.
10. How do I contact customer service?
If you have any questions, please contact us via the following methods:
Email: minesweeper@gridspotblast.com
Address: 51 The Drive, Loughton, England, IG10 1HG
We will respond to your inquiry as soon as possible.