This delivery policy applies to all digital products and services sold by us (hereinafter referred to as “we”) via the website www.gridspotblast.com.
1. Nature of Products
The products sold on this website consist entirely of digital content, including but not limited to:
Digital game downloads;
Game activation rights/access;
Other online digital services.
We do not sell physical goods; therefore, no physical shipping or logistics delivery is involved.
2. Delivery Methods
Upon successful payment, purchased digital products will be delivered via one or more of the following methods:
Automatic online access activation;
Instant download via the webpage;
Download links provided within the user account;
Download information sent to the registered email address;
Provision of activation codes, authorization codes, or access credentials.
The specific delivery method is determined by the details provided on the product page.
3. Delivery Time
Generally:
Digital products are automatically delivered within minutes of successful payment;
Access or download eligibility is granted immediately for most orders;
Delivery times may be extended in cases of payment review, system maintenance, network latency, or verification of unusual transactions.
In exceptional circumstances, delivery will generally not exceed 24 hours.
If you have not received the product after 24 hours, please contact:
Email: minesweeper@gridspotblast.com
4. Order Processing and Verification
To ensure transaction security, prevent fraud, and comply with payment provider requirements, we reserve the right to manually review certain orders.
During the review process:
Product delivery may be temporarily delayed;
Users may be required to provide additional verification information;
Suspicious transactions may be suspended or cancelled.
5. User Responsibilities
Users are responsible for ensuring that they:
Provide a correct email address;
Provide accurate account information;
Possess the necessary equipment and network environment to meet product requirements;
Check their spam/junk folders for system notification emails.
We will provide reasonable assistance if a user is unable to receive the digital product due to incorrect information provided by them.
6. Technical Issues
If a user is unable to access purchased content due to technical issues, please contact customer support promptly.
We will, within a reasonable timeframe:
Assist in restoring access;
Resend download information;
Troubleshoot system issues;
Provide necessary technical support. 7. Regional Restrictions
Certain digital products may be unavailable in specific countries or regions due to legal regulations, licensing agreements, or technical reasons.
It is the user’s responsibility to verify, prior to purchase, that access to and use of the relevant digital content is permitted in their location.
8. Consumer Acknowledgment
By completing a purchase, the user acknowledges and agrees that:
The purchased product constitutes digital content;
The product is delivered electronically;
No physical shipping or delivery is involved;
Delivery of the product commences upon payment confirmation;
The user is responsible for ensuring the accuracy of the contact details and account information provided.
9. Contact Us
If you have any questions regarding order delivery, please contact us at:
Email: minesweeper@gridspotblast.com
Important Note:
All products are digital content delivered exclusively online; physical mailing services are not provided. Most orders are delivered immediately after successful payment, though in exceptional cases, delivery may take up to 24 hours.